Shaklee & Modere Australia — Frequently Asked Questions

Yes. Shaklee Corporation acquired Modere in 2025 and now holds the exclusive rights to manufacture and sell Modere products. Following Modere’s global closure in April 2025, the Modere range relaunched under Shaklee from 17 June 2025, including in Australia. The two brands now sit under one trusted parent company.

Modere ceased trading globally on 12 April 2025 due to financial and operational pressures at the corporate level. The closure was a business decision at the ownership level and did not reflect any problem with the products themselves. Shaklee subsequently acquired the brand and relaunched it.

Yes. Modere products returned to Australia from June 2025 under their new owner, Shaklee. Popular ranges including Liquid BioCell collagen, the weight-management line (Burn, Shape, Curb), CellProof skincare and clean home products are available again to Australian customers.

Shaklee is one of the world’s original natural wellness companies, founded in 1956 by Dr Forrest C. Shaklee in California. It produces nutrition supplements, protein shakes, clean skincare and plant-based home products, backed by decades of scientific research and a long-standing money-back guarantee.

Shaklee is a legitimate, established company that has operated continuously since 1956. It is not a scam. The company holds dozens of patents, has published over 100 scientific papers, and stands behind every product with a 100% money-back guarantee. It is a genuine manufacturer of wellness products sold worldwide.

No. Shaklee is a network-marketing (direct sales) company, not a pyramid scheme. The legal distinction is that Shaklee sells real, retail products to genuine customers, and the majority of its revenue comes from product sales rather than recruitment. A pyramid scheme pays only for recruiting; Shaklee pays on actual product sales.

Shaklee Corporation is owned and led by Chairman and CEO Roger Barnett, who acquired the company in 2004. Under his ownership Shaklee has expanded internationally and, in 2025, acquired the Modere brand.

Shaklee has been operating since 1956 — more than 65 years. It is widely regarded as one of the founding companies of the natural nutrition and supplement industry.

Shaklee and Modere are now sister brands under the same parent company (Shaklee acquired Modere in 2025). Shaklee focuses on nutrition supplements, protein and clean home and skincare lines, while Modere is known for Liquid BioCell collagen, weight-management products (Burn, Shape, Curb) and CellProof skincare. You can buy both ranges in one place through this store.

Shaklee sits at a premium price point, justified by its research investment (100+ published studies, dozens of patents), strict purity and potency testing, and a 100% money-back guarantee. Cheaper retail supplements exist, but they may not match the same formulation, sourcing or quality controls. Whether the premium is worth it depends on how much you value clinically researched, guaranteed formulas.

You can buy genuine Shaklee products in Australia online through this store, with delivery Australia-wide. We are an officially appointed Shaklee Ambassador shop, so every product is authentic and sourced through official Shaklee channels. Browse the full range on our shop page.

Modere products are now sold through Shaklee following the 2025 acquisition. You can buy the Australian Modere range — including Liquid BioCell, Burn, Shape, Curb and CellProof — right here, with local postage from Sydney. Visit our online shop to see what’s available.

Shipping is a flat AUD $12 for orders under $200, and completely free for orders of $200 or more, anywhere in Australia. Full details are on our Shipping & Returns page.

Orders placed before 2:00 PM AEST are typically dispatched within 24–48 hours (excluding weekends and public holidays). Most Australian deliveries arrive within 5 to 7 business days, sent via Australia Post or a trusted courier with tracking included.

Yes. We deliver to all regions of Australia, including major cities, regional and rural areas, and PO Boxes. Every order includes tracking.

Yes. Your purchase is protected by Australian Consumer Law, and Shaklee products carry a satisfaction guarantee. Faulty, damaged or incorrect items are refunded or replaced. For full conditions, including change-of-mind returns, see our Shipping & Returns page.

You can save 15% on most products by becoming a free Shaklee Member, which unlocks member pricing on every order. There is no obligation to order monthly. Setting up a member account takes a few minutes and the discount applies automatically at checkout.

No. There is no compulsory monthly order. You can buy as a one-off customer, or set up an optional auto-ship only if you want the convenience — it is never required.

Yes. Orders are shipped with care from within Australia (Sydney), which keeps delivery times short and avoids international customs delays.

Liquid BioCell is a multi-patented liquid collagen supplement built on Modere’s Collagen/HA Matrix Technology. Rather than a single ingredient, it delivers type II collagen, hyaluronic acid and chondroitin sulfate together in one naturally derived matrix, designed for high absorption (bioavailability) so your body can actually use it.

Liquid BioCell is taken to support skin hydration, firmness and elasticity, reduce the appearance of fine lines and wrinkles, and support joint mobility, comfort and healthy cartilage. The hyaluronic acid component helps the skin retain moisture, while the collagen matrix supports connective tissue throughout the body.

The standard serving is one tablespoon (about 15 mL) twice daily — many people take one in the morning and one at night. Shake well before each serve. It can be taken straight or mixed into water or juice.

Liquid BioCell Life combines the collagen matrix with 13 phytonutrient-rich superfoods plus resveratrol for all-round healthy ageing. Skin focuses on beauty-from-within with added fruit and vegetable concentrates. Pure is a zero-sugar, zero-carb option delivering the core collagen matrix without added superfoods — ideal for low-carb or keto lifestyles. You can compare all collagen options here.

The key difference is bioavailability. Liquid BioCell uses a patented, low-molecular-weight matrix in liquid form, which research suggests is absorbed more efficiently than many standard collagen powders. The benefit of collagen depends less on how much you take and more on how much your body can actually absorb and use.

Collagen works gradually. Many people report improvements in skin hydration and joint comfort within 4 to 8 weeks of consistent daily use, with more noticeable skin elasticity changes over several months. Consistency matters more than dose.

Liquid BioCell is generally well tolerated, and toxicology studies have shown it to be safe at well above the recommended daily serving. It is non-GMO, gluten-free and dairy-free. As with any supplement, if you are pregnant, breastfeeding, or have a medical condition, speak with your doctor before starting.

The collagen in Liquid BioCell is derived from chicken sternal cartilage, hydrolysed through a patented Bio-Optimized process into a naturally occurring matrix of collagen, hyaluronic acid and chondroitin sulfate.

Choose Skin if your main goal is beauty-from-within (skin hydration, elasticity, fine lines). Choose Life for all-round healthy ageing — it adds 13 superfoods and resveratrol to support skin, joints and antioxidants together. Choose Pure if you want the pure collagen matrix with zero sugar or carbs, ideal for keto or low-carb lifestyles. Compare all options here.

Modere’s approach combines several targeted products that each play a different role — supporting metabolism, appetite control and a healthy fat-to-muscle ratio — alongside a sensible reduced-calorie diet and regular exercise. The products are tools that compound with a healthy lifestyle, not a substitute for one.

Modere Burn is a natural thermogenic capsule built around caffeine from Coffea robusta plus a patented citrus and guarana blend developed to support fat metabolism. Taken with breakfast and lunch, it supports energy and calorie burning as part of a calorie-conscious diet and exercise routine.

Modere Shape is a weight-management supplement powered by Conjugated Linoleic Acid (CLA) combined with Collagen/HA Matrix Technology, designed to support a healthy fat-to-muscle ratio while also supporting skin and joints. It comes in chocolate and mango flavours.

Modere Curb is a stimulant-free appetite-control supplement designed to support healthy GLP-1 levels — a hormone involved in regulating appetite — while also supporting gut health. It is popular with people who want appetite support without added caffeine.

Burn is a thermogenic for metabolism and energy; Shape uses CLA and collagen to support a healthy fat-to-muscle ratio; and Curb focuses on stimulant-free appetite control via GLP-1 support. Many people combine them as part of a complete system rather than using one alone.

Yes — this is one of the most popular combinations. Pairing the weight-management range with Liquid BioCell supports fat metabolism on the inside while the collagen matrix supports skin and joints, for a more complete “inside-out” approach.

These products are designed to support — not replace — a healthy reduced-calorie diet and regular exercise. Thermogenic and appetite-support ingredients can modestly assist a genuine calorie deficit, and results are best when used consistently alongside lifestyle changes. They are not a magic fix on their own.

Products containing caffeine (such as Burn) are not recommended for children, pregnant or breastfeeding women, or those sensitive to caffeine. Always read the label, follow the recommended dose, and consult your doctor if you have a medical condition or take medication.

Good Gut & Go is a probiotic and prebiotic drink mix in convenient single-serve stick packs. Each stick delivers 10 billion CFUs from three clinically studied probiotic strains plus 3g of prebiotic inulin fibre. You mix one stick with water daily to support digestive health and regularity. See it in our gut health range.

Axis TreBiotic is Modere’s advanced gut supplement using a 3-in-1 Microbiome Matrix — prebiotics, probiotics and postbiotics together. It pairs GOS prebiotic with the NeuroFlora probiotic complex (three studied strains) and an EpiCor postbiotic, in single-serve packets with no pills and no refrigeration needed. It is designed to help good gut bacteria populate faster and with greater density.

Both support gut health, but they work differently. Good Gut & Go is a simple, great-tasting daily probiotic + prebiotic drink (10 billion CFU + inulin fibre). Axis TreBiotic is a more advanced pre/pro/postbiotic formula with Modere’s Microbiome Matrix technology and a postbiotic component. Choose Good Gut & Go for straightforward daily digestive support, or Axis TreBiotic for a more comprehensive microbiome approach.

Probiotics are beneficial live bacteria that help maintain a balanced gut microbiome, while prebiotics are fibres that feed those bacteria. A balanced, diverse microbiome supports digestion, regularity and immune function. Taking a combined pre- and probiotic helps both deliver good bacteria and nourish them so they can thrive.

Vivix is Shaklee’s flagship cellular anti-ageing liquid, a polyphenol concentrate featuring resveratrol and other plant compounds. It is taken daily to support cellular health and healthy ageing.

Life Shake is Shaklee’s protein shake, available in plant-based (pea/soy) and other formulations. It provides protein, fibre and added nutrients, and is commonly used for healthy meals, weight management and daily nutrition.

Shaklee offers plant-based Life Shake options suitable for those seeking dairy-free protein. Vegan suitability varies by product and flavour, so always check the individual product label, as some Shaklee products contain ingredients such as honey.

YOUTH is Shaklee’s clean anti-ageing skincare range, including peptide treatments, serums and the Power8 Peptide wands. Many YOUTH products are EWG Verified and free from thousands of chemicals of concern. Browse the anti-ageing range here.

Popular sellers include Liquid BioCell collagen, Vivix cellular anti-ageing liquid, Life Shake protein, the YOUTH skincare range, Good Gut & Go probiotic, and the Modere weight-management line. You can see the full range on our shop page.

Yes. Products sold in Australia comply with Australian regulations for therapeutic goods and dietary supplements, and relevant items are listed with the appropriate Australian regulatory authorities. They are manufactured to strict quality and safety standards.

Yes. Shaklee stands behind its products with a 100% money-back guarantee, and your purchase is additionally protected under Australian Consumer Law. If a product is faulty or you are not satisfied, see our Returns page for how to arrange a refund or replacement.

Both brands are known for strict quality control and extensive testing for purity, potency and safety. Shaklee’s screening process is reported to exceed the standards of the United States Pharmacopeia, and the company holds numerous patents and published studies behind its formulas.

Many products are non-GMO, gluten-free and dairy-free, and several are EWG Verified or suitable for vegans — but this varies by product. Always check the individual product label, as some items contain ingredients such as honey or other animal-derived components.

As an officially appointed Shaklee Ambassador store, every product we sell is authentic and sourced through official Shaklee supply channels — never grey-market or third-party resellers. This guarantees you receive genuine, in-date products covered by the manufacturer guarantee.

A Shaklee Ambassador is an independent representative who shares and sells Shaklee and Modere products, earning commission on sales. Ambassadors get their own personal storefront and access to the full product range at member pricing.

You can join as a Shaklee Ambassador in Australia through a digital starter kit, which sets up your personal store, training and business tools. Contact us or browse the Ambassador starter kit in our shop to get started.

Income is possible through product sales and team commissions, but — as with any direct-sales opportunity — earnings vary widely and most participants earn a modest amount or use it mainly for personal product discounts. Income depends on your own effort, time and sales. There are no guarantees of profit.

A customer buys products at standard retail price. A member joins for free (or low cost) to unlock around 15% member pricing with no obligation to sell. An ambassador is a member who also chooses to sell products and build a business, earning commission on their sales.